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7-day appreciation period (non-trial period)
We provide a seven-day appreciation period (except for high-end jewelry such as diamonds). If you are not satisfied after receiving the goods, please send the goods you will use (including product labels, hang tags, packaging boxes, after-sales cards, delivery slips) within 7 days from the date of receipt. Brochures, gifts, invoices, etc.) keep the original packaging of the goods, the package is unopened and unused, and the full amount of gifts must also be returned to the designated address together with the returned goods.
About Packing Instructions
Buy LOVE real rose gift box by default not to send hardcover (everyday) gift box
Hardcover Gift Box: A hardcover gift box is given as a package by default for an order. If you have other needs, please indicate in the remarks column or contact customer service.
Non-warranty Coverage
1. The heaviest stone drop, chain breakage, surface scratches, wear, etc. due to abnormal use and storageQuality problems caused by human factors such as improper.2. Modify the size or size (such as lengthening, shortening, etc.).3. Problems such as scratches and wear on the surface of the product caused by poor packaging or logistics factors when returning the product.4. Jewelry bags and gifts do not provide after-sales maintenance services
Delivery Time
Orders that are paid before 17:00 every day will be dispatched on the same day, and orders thereafter will be dispatched the next day
After the order is successfully placed, we will distribute the goods in the order in which the order was placed. The general delivery time is about 3-7 working days.
